Returns & Exchanges

At simplehuman, we stand by the quality of our products and offer a 45-day risk-free return policy to ensure you are completely satisfied with your purchase. If your item isn't the perfect fit for your home, we provide free return shipping for all orders within the continental United States.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is submitted, we will email you a prepaid UPS shipping label. Simply print the label and attach it securely to your return package.

• 3.
  Pack and Ship

  Place the items in their original packaging if possible and drop the parcel off at any authorized UPS location near you.

• 4.
  Receive Your Refund

  After our warehouse receives and inspects your return, we will process your refund to the original payment method within 5 to 7 business days.